Articles

hospitality consultant
The human touch
While travellers rely on technological devices to make choices and find the best holiday trips, they still want to feel that their needs and preferences are understood once they arrive at their destination. The ultimate in modern luxury is to put the human touch, that very first point of contact...
hospitality consultant
Small space, big impressions
Advances in technology, changing demands and tighter budgets are shifting the objective and goals in the meetings industry. In their pursuit of creating memorable experiences, hoteliers are getting more creative to deliver more personalised experiences for delegates. Large conferences of the past are being traded in for several smaller meetings...
hospitality consultant
Riding on a cocktail culture
Cocktails are back, in a big way and this time there is no limits to the creativity of the concoctions as the cocktail culture incorporates the diverse flavours of a destination. Today’s hotel guests expect an immersive cocktail experience coupled with a beverage menu boasting more than just wine and...
hospitality consultant
The compact hotel: socialising reborn?
It truly cannot be denied that with the escalating cost of real estate in large metropolitan developments, hotel operators have opted for the concept of significantly smaller room sizes – this spurs the topic of what are the perspectives and shifts that both travellers and hoteliers alike face.